Timeing

In Abercrombie every store is given a certain amount of hours for each week. These hours must be filled by the end of the stores week. In order to do this certain things have to be taken into account and or assumed. 1. employees scheduled wont call off at the last minute. 2. employees not scheduled will be available to fill the time. These last minute employees are "Call-ins" they are on call if someone calls off or if the managers need to divided hours wrong and need to fill the required time.
When someone is given a call in shift he/she is supposed to call no later than one hour before their scheduled time.
The amount of work needed to be completed has no factor what so ever in the number of employees working on any given day.
One sunday morning I checked my work schedule and saw that I had a call-in shift at noon. Since it was still fairly early in the morning my mom and I decided we would have enough time to go to breakfast before I found out if I would have to call to find out if I needed to work or not.
Regardless of the amount of time I had I called at 10:30 to find out if I had to work. Ususally this is enough time. This time it wasnt. the employee who answered the phone was unsure of whether or not the store would need me to come in or not and asked me to call back in an hour.
One hour later, half an hour before I was scheduled to work I called back. The employee was still unsure. He asked me to call again in another hour.
When I got home from breakfast I called again. This time a different employee answered the phone. This employee was sure. I needed to come in.
When I got to the store. everything was in perfect order. all of the shipment was done, Backstock was folded neatly on the shelves. There was very little that I could do for the next 5 hours. I was there to fill time.

On the opposite side of this there are other days when boxes and boxes of clothes come in, so many that it is impossible to get into the stock room. These boxes need to be stored and the clothes inside them need to be prepped. Then a few days to weeks later all of the clothes need to be put out on to the floor, the old clothes need to be moved and everything in the stock room needs to be reorganized. All of these are very big tasks. However if the store is going over on hours or if there is a possibility that it may go over on hours the 3-4 people working are stuck doing all of the work for that day themselves.

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